Simplifying NEMT & Medical Billing with SS Support Network

In the fast-paced world of healthcare and medical transportation, efficiency, accuracy, and reliability aren’t just goals—they’re requirements. SS Support Network was built to help NEMT (Non-Emergency Medical Transportation) providers and healthcare businesses meet those demands head-on with end-to-end operational support that simplifies workflows, improves revenue, and enhances the patient experience.

The Challenge in NEMT and Medical Billing

Running a NEMT business or a medical practice involves more than providing care or rides—it includes managing complex logistics, insurance requirements, billing processes, and customer service. Many providers face:

• Inconsistent dispatch and scheduling

• Delayed payments and claim denials

• Disorganized patient and trip records

• Lack of professional support staff

• Gaps in communication with riders or patients

These issues don’t just hurt operations—they can harm reputations and impact patient care. That’s where SS Support Network comes in.

Our Role: Streamlining Your Back Office & Frontline Operations

At SS Support Network, we act as a true extension of your team, offering reliable, scalable support that allows you to focus on what matters most—delivering safe transportation and high-quality care.

What We Offer for NEMT Companies & Healthcare Providers

1. Dispatching & Scheduling

We provide real-time dispatch and trip scheduling using advanced tools and trained agents to coordinate patient transportation with precision. Our system ensures zero missed trips, minimized wait times, and improved driver management.

2. Invoicing & Claims Submission

We handle all aspects of invoicing, including documentation, trip validation, and claims processing to Medicaid, brokers, and private insurers. Our clean, compliant billing process speeds up reimbursements and reduces rejections.

3. Account Reconciliation & Follow-Ups

Our financial support team tracks all payments, identifies missing or delayed reimbursements, and provides detailed reconciliation reports. We actively follow up with brokers and payers to recover every dollar you’ve earned.

4. Medical Billing Services

Our experts manage the entire revenue cycle—from patient eligibility checks to coding (ICD-10, CPT), claim submission, denial management, and compliance reporting. We ensure your billing is accurate, fast, and HIPAA-compliant.

5. Customer Support Representatives

Our agents act as the front line for your business, handling patient and rider calls, appointment confirmations, and ride inquiries. With 24/7 coverage and trained personnel, we ensure your customers are heard and helped—every time.

6. Digital Marketing & Social Media Handling

We help NEMT and healthcare companies build a professional digital presence through SEO, social media marketing, lead generation, and branding support. Our goal: drive growth, increase visibility, and attract more contracts.

7. Company Portfolio Management

We maintain and organize your operational records, licenses, contracts, and compliance documentation. Stay audit-ready and fully organized with our portfolio management services.

Why Choose SS Support Network?

• ✅ Deep expertise in healthcare and NEMT operations

• ✅ HIPAA-compliant services and secure data handling

• ✅ Trained staff across customer service, billing, and dispatch

• ✅ Scalable support tailored to your business size and needs

• ✅ Affordable, reliable, and performance-driven solutions

Let’s Simplify Your Operations

Whether you're a growing NEMT company or a healthcare provider struggling to manage back-office tasks, SS Support Network is here to take the load off your shoulders. We simplify complex processes, speed up payments, and improve service delivery so you can focus on providing care and building your business.

📞 Contact SS Support Network Today

Phone: +1 (564) 666-2546
Email: info@sssupport.net
Website: www.sssupport.net

SS Support Network LLC – Simplifying healthcare, one solution at a time.